Your Parts, Packed With Care and Sent Your Way
Waiting on a part is never fun, so we want shipping to be simple and clear. This policy explains how we pack, ship, and deliver your order, what can affect timing, and what to do if something is not right when it arrives.
A Delivery Method for Every Kind of Part
A set of grips and a full exhaust system are very different to ship. We choose a practical approach for each order and explain it clearly.
From Order to Doorstep
Here is what happens after you place an order, so you always know what comes next.
We Review Your Order
We check your order details and may confirm fitment, availability, or special handling needs before anything ships.
We Pack It Carefully
Parts are packed based on their finish, size, and fragility. Chrome, painted, electrical, and precision parts get extra attention.
We Choose How It Ships
We pick a sensible shipping method based on the item, its weight, your destination, and any delivery requirements.
We Keep You Updated
When tracking is available, we share the details so you can follow your parts on the way to you.
You Check It on Arrival
When your package arrives, inspect the box and the part before installing it, especially for fragile, painted, or special-order items.
We Help After Delivery
Need help with fitment, installation direction, or a delivery concern? Contact us with your order details and photos when needed.
Timing & Shipping Costs
Delivery times are estimates, not guarantees. Timing depends on the type of part, whether it is in stock, where it is going, and which carrier is used. Shipping costs depend on the same factors and are shown at checkout where possible.
- ✓ Oversized parts may need extra handling time.
- ✓ Special-order items may ship after our supplier confirms them.
- ✓ Painted, chrome, and fragile parts may need extra packaging.
- ✓ Weather and carrier delays can affect final delivery.
- ✓ For oversized items, ask us about cost and timing before you order.
When Your Package Arrives
A quick check before installation protects your order and makes it much easier for us to help if something looks wrong.
- ✓ Inspect the package for damage before throwing away any packing materials.
- ✓ Confirm the part matches your motorcycle's year, make, and model.
- ✓ Compare the new part to the old one when possible.
- ✓ Contact us before installing if anything looks incorrect or damaged.
Large Motorcycle Items Need Special Care
Exhaust systems, fairings, saddlebags, wheels, seats, and body panels may need larger boxes, extra padding, or special shipping coordination. If delivery timing or shipping cost matters to you, reach out before you order and we will help you plan.
Straight Answers About Shipping
The questions riders ask us most before placing an order.
Do you ship motorcycle parts?
Yes, shipping may be available for many parts and accessories, depending on item size, weight, destination, and availability. Some oversized items may need special coordination.
Can I track my order?
When tracking is available, we share the shipping details so you can follow your order. Local pickup or special delivery arrangements may be handled directly by our team.
Do you ship large parts like fairings, wheels, and exhausts?
Often, yes, but large components usually need extra packaging and may have different shipping costs. Tell us the item and your destination and we will guide you.
What should I do if my package arrives damaged?
Take photos of the box, the shipping label, the packaging, and the damaged item right away. Keep all the packing materials and contact us with your order information so we can review the issue together.
Can I pick up my order instead of having it shipped?
Local pickup may be available for certain orders. Contact us before checkout or after placing your order, and we will confirm the options and timing.
Need Help With Shipping or Fitment?
Tell us what you are ordering, your motorcycle's year, make, and model, and where it needs to go. A real person on our team will help you find the best shipping or pickup option. Write to us at [sales@harleydbikesandparts.com].