Your Trust Rides With Every Order
When you shop with Harleyd Bikes & Parts, you share a little bit of yourself with us: your name, your address, the bike you ride. We take that seriously. This page explains, in plain language, what we collect, why we need it, and how you stay in control.
Effective date: [Month Day, Year] | Last updated: [Month Day, Year]
What We Learn About You, and Why
We only collect information that helps us serve you better. Some of it you hand to us directly, some is picked up as you browse, and some comes from the partners who help us process your order.
What We Do With Your Information
Your information is used to help you, never to surprise you. Here are the ways we put it to work.
Get Your Parts to You
We use it to confirm fitment, process your payment, pack your order, and ship it or arrange pickup.
Be There When You Need Us
It lets us answer your questions and help with fitment, returns, warranty issues, or a package that did not arrive as expected.
Keep You in the Loop
We send order confirmations and shipping updates. If we send news or offers, it is only where allowed, and you can unsubscribe whenever you like.
Make Our Store Better
Learning what riders look for helps us improve our catalog, our content, and how easy the site is to use.
Keep Everyone Safe
We use it to spot fraud and unauthorized access, protecting both you and our business.
Follow the Rules
Some information must be kept for tax, accounting, and consumer protection laws, and we meet those responsibilities.
Who We Share It With
We do not sell your personal information. We only share it with people and companies that help us serve you, and only what they need to do their part.
- ✓ Shipping carriers who deliver your order.
- ✓ Payment processors who handle your transaction securely.
- ✓ Suppliers and manufacturers when we order a special item for you.
- ✓ Website, analytics, and email providers who help us run the store.
- ✓ Authorities, only when the law requires it or to protect people's rights and safety.
A Word About Cookies
Cookies are small files saved on your device. They help our site remember you and help us see what is working.
- ✓ Essential cookies keep your cart, login, and checkout working.
- ✓ Analytics cookies show us which pages are helpful and which are not.
- ✓ Preference cookies remember the choices you make.
- ✓ You are in charge: you can block or delete cookies in your browser settings, though parts of the site may not work as well.
Keeping Your Information Safe
We work hard to protect what you share with us, using sensible technical and organizational safeguards. We will be honest, though: no system anywhere is perfectly secure, so we cannot promise absolute protection.
- ✓ Card details are handled by our payment providers and are not stored on our servers.
- ✓ Only team members who need your information to help you can access it.
- ✓ We keep your information only as long as we need it or the law requires.
- ✓ When we no longer need it, we delete it or make it anonymous.
Your Choices Are Yours
It is your information, so you decide what happens to it. Depending on where you live, you may have the right to:
- ✓ See the personal information we hold about you.
- ✓ Correct anything that is wrong or out of date.
- ✓ Delete your information, unless the law requires us to keep it.
- ✓ Opt out of marketing messages at any time.
- ✓ Object or limit certain uses where the law allows.
Young Riders and Other Websites
Our website is meant for adults, and we do not knowingly collect information from children under 13 (or the minimum age in your region). If you think a child has shared information with us, let us know and we will remove it promptly. Our site may also link to other websites. They have their own privacy practices, so we encourage you to read theirs.
Straight Answers About Your Data
If you are wondering about something, chances are other riders have too.
Do you sell my personal information?
No. We do not sell it. We only share it with the partners who help us run the store, like carriers and payment processors, or when the law requires us to.
Do you store my credit card details?
No. Payments are handled by trusted third-party processors. We receive confirmation that you have paid, but we do not keep your full card number on our servers.
How can I see or delete my information?
Just reach out using the contact details below and tell us what you would like. We may ask a few questions to confirm it is really you, and we will reply within the time required by law.
How do I stop getting marketing emails?
Click the unsubscribe link in any marketing email, or contact us and we will take care of it. You will still receive important messages about your orders.
What happens if this policy changes?
We may update this policy as our business or the law changes. When we do, we will update the "Last updated" date at the top of this page, and we will give you clearer notice if the changes are significant.
We're Happy to Talk It Through
Questions, concerns, or a request about your information? Write to us at [sales@harleydbikesandparts.com] and put "Privacy Request" in the subject line. A real person on our team will read it and get back to you.